2020 Ford Explorer ReliabilityScore, Problems, Costs & Verdict

The 2020 Ford Explorer is a midsize three-row SUV designed for families and commuters who want flexible seating, modern tech, and available performance upgrades. This model year is the start of the sixth-generation Explorer, fully redesigned on a new rear-wheel-drive–based platform that improves handling and towing capability compared with earlier versions. It competes directly with SUVs like the Toyota Highlander, Honda Pilot, and Kia Telluride, offering a wide range of trims from value-focused to sporty and near-luxury. It’s a strong pick for shoppers who need everyday comfort with the option of higher power and useful towing.

Shoppers researching 2020 Ford Explorer reliability should know that the first year of a redesign often brings more early ownership complaints than later years. Many owners report solid performance and comfort, but there are recurring themes to watch for: - Transmission shifting behavior: Some 2020 Explorers with the 10-speed automatic report harsh or delayed shifts, shuddering, or clunking at low speeds. Complaints often show up early (sometimes under 20,000–40,000 miles), and outcomes range from software updates to more involved service visits depending on symptoms. - Electrical/infotainment glitches: Common 2020 Ford Explorer problems include touchscreen freezing, Bluetooth connection issues, camera/intermittent sensor warnings, and random resets. These issues can appear at various mileages and are often addressed through updates, module resets, or replacement components if a hardware fault is found. - Interior trim and fit-and-finish: As an all-new generation, some owners mention squeaks/rattles, loose trim, or wind noise that becomes noticeable over time, particularly on rough roads. These are typically nuisance issues but can affect perceived quality. - Cooling or fluid leaks on some vehicles: A smaller portion of owners report coolant smells, seepage, or underbody drips. Any unexplained coolant loss or recurring low-fluid warnings should be inspected quickly to prevent overheating-related damage.